The Implementation of a Genre-Based Approach Assisted by Artificial Intelligence (AI) to Enhance Accounting Students’ Business Email Writing Skills in a Business English Course
DOI:
10.46729/ijstm.v7i5.1457Published:
2026-09-01Downloads
Abstract
This study aimed to improve Accounting students’ business email writing skills through an Artificial Intelligence (AI)-assisted Genre-Based Approach in a Business English course. The study employed Classroom Action Research involving 44 second-semester Accounting students at Universitas Islam Kebangsaan Indonesia (UNIKI). The research followed the stages of planning, action, observation, and reflection. The learning process integrated four stages of the Genre-Based Approach: Building Knowledge of the Field, Modeling of the Text, Joint Construction of the Text, and Independent Construction of the Text, with AI providing examples, formative feedback, and revision support. Data were collected through observation, documentation, and writing tests and analyzed descriptively using quantitative and qualitative approaches. The findings showed improvement in students’ ability to organize business emails, express communicative purposes, use appropriate vocabulary, apply grammatical accuracy, and maintain professional language. Students also demonstrated increased participation and engagement. The study concludes that an AI-assisted Genre-Based Approach can support the development of business email writing skills and prepare Accounting students for professional communication.
References
[1]. Arikunto, S., Supardi, & Suhardjono. (2021). Penelitian tindakan kelas: Edisi revisi. Bumi Aksara.
[2]. Bhatia, V. K. (2019). World Englishes in professional communication. World Englishes, 38(1–2), 30–40. https://doi.org/10.1111/weng.12362
[3]. Han, J., Yoo, H., Kim, Y., Myung, J., Kim, M., Lim, H., Kim, J., Lee, T. Y., Hong, H., Ahn, S. Y., & Oh, A. (2023). RECIPE: How to integrate ChatGPT into EFL writing education. In Proceedings of the 10th ACM Conference on Learning @ Scale (pp. 416–420). Association for Computing Machinery. https://doi.org/10.1145/3573051.3596200
[4]. Hyland, K. (2022). Teaching and researching writing (4th ed.). Routledge.
[5]. Kasneci, E., Sessler, K., Küchemann, S., Bannert, M., Dementieva, D., Fischer, F., Gasser, U., Groh, G., Günnemann, S., Hüllermeier, E., Krusche, S., Kutyniok, G., Michaeli, T., Nerdel, C., Pfeiffer, F., Poquet, O., Sailer, M., Schmidt, A., Seidel, T., Stadler, M., & Kasneci, G. (2023). ChatGPT for good? On opportunities and challenges of large language models for education. Learning and Individual Differences, 103, 102274. https://doi.org/10.1016/j.lindif.2023.102274
[6]. Mahapatra, S. (2024). Impact of ChatGPT on ESL students’ academic writing skills: A mixed methods intervention study. Smart Learning Environments, 11(9). https://doi.org/10.1186/s40561-024-00295-9
[7]. Polakova, P., & Ivenz, P. (2024). The impact of ChatGPT feedback on the development of EFL students’ writing skills. Cogent Education, 11(1), https://doi.org/10.1080/2331186X.2024.2410101
[8]. Sugiyono. (2022). Metode penelitian kuantitatif, kualitatif, dan R&D (Ed. 2, Cet. 29). Alfabeta.
[9]. Tlili, A., Shehata, B., Adarkwah, M. A., Bozkurt, A., Hickey, D. T., Huang, R., & Agyemang, B. (2023). What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education. Smart Learning Environments, 10(15). https://doi.org/10.1186/s40561-023-00237-x
[10]. Widodo, H. P. (2006). Designing a genre-based lesson plan for an academic writing course. English Teaching: Practice and Critique, 5(3), 173–199.
[11]. Yassin, M., & Sood, M. (2024). Implementing genre based approach to improve students’ writing skill at EFL students in Indonesia. International Journal of English Education and Linguistics, 6(1), 101–111. https://doi.org/10.33650/ijoeel.v6i1.8660.
License
Copyright (c) 2026 International Journal of Science, Technology & Management

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.





