TANNADY, Hendy; PURNAMANINGSIH, Purnamaningsih. Determinant Factors Customer Satisfaction and its Implication on Customer Loyalty: From the Perspective of Customers of Vespa . International Journal of Science, Technology & Management, [S. l.], v. 4, n. 2, p. 434–438, 2023. DOI: 10.46729/ijstm.v4i2.786. Disponível em: https://ijstmjournal.com/index.php/ijstm/article/view/786. Acesso em: 17 jul. 2026.