SAFIRA, Nadya; ANDHIKA, Rully. Analysis Of Knowledge Management Maturity Level Based On ISO 30401 And Quality Management System To Reduce The Number Customer Complaints. International Journal of Science, Technology & Management, [S. l.], v. 5, n. 3, p. 702–708, 2024. DOI: 10.46729/ijstm.v5i3.1069. Disponível em: https://ijstmjournal.com/index.php/ijstm/article/view/1069. Acesso em: 17 jul. 2026.