Digital Competence, Organizational Support and Affective Commitment As Determinants of Employee Performance: Evidence From The Riau Provincial Transportation Agency
DOI:
10.46729/ijstm.v7i5.1486Published:
2026-10-06Downloads
Abstract
This study aims to analyze the effects of digital competence, organizational support, and affective commitment on employee performance at the Riau Provincial Transportation Agency. The study employed a quantitative approach using a saturated sampling technique involving 123 State Civil Apparatus (ASN) employees. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS 25 and SmartPLS 4. The results indicate that digital competence has a positive and significant effect on employee performance, with a regression coefficient of 0.385, t-value of 5.905, and p-value of 0.000. Organizational support also has a positive and significant effect, with a coefficient of 0.248, t-value of 3.398, and p-value of 0.001. Affective commitment has a positive and significant effect, with a coefficient of 0.260, t-value of 2.959, and p-value of 0.004. Simultaneously, the three independent variables significantly affect employee performance, as indicated by an F-value of 94.900 and p-value of 0.000. The coefficient of determination (R²) is 0.705, indicating that 70.5% of the variation in employee performance can be explained by digital competence, organizational support, and affective commitment, while the remaining 29.5% is explained by other factors outside the research model. These findings indicate that employee performance in a digitally transforming government organization is associated with both individual digital capability and organizational as well as affective factors.
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