Vol. 7 No. 5 (2026): September 2026
Open Access
Peer Reviewed

Explaining Civil Servant Performance In The Digital Government Era: The Roles of Digital Competence, Preventive Discipline and Work Motivation

Authors

Hilman Ariansyah , Abd. Rasyid Syamsuri , Arika Fitriani

DOI:

10.46729/ijstm.v7i5.1495

Published:

2026-10-26

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Abstract

This study examines the effects of digital competence, preventive discipline, and work motivation on employee performance at the Riau Provincial Manpower and Transmigration Office. A quantitative approach was employed, involving 135 State Civil Apparatus employees selected using a saturated sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with SmartPLS 4. The results indicate that digital competence has a positive and significant effect on employee performance (β = 0.357, t = 7.051, p < 0.001). Preventive discipline also has a positive and significant effect (β = 0.293, t = 5.395, p < 0.001), as does work motivation (β = 0.215, t = 4.377, p < 0.001). Collectively, these three variables significantly affect employee performance (F = 50.242, p < 0.001). The coefficient of determination (R² = 0.535) indicates that the three independent variables explain 53.5% of the variance in employee performance, while the remaining 46.5% is explained by factors outside the research model. These findings underscore the importance of strengthening digital competence, promoting preventive discipline, and enhancing work motivation to improve employee performance in government organizations undergoing digital transformation.

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Author Biographies

Hilman Ariansyah, Faculty of Economics and Business, Universitas Riau, Pekanbaru, Riau, Indonesia

Author Origin : Indonesia

Abd. Rasyid Syamsuri, Faculty of Economics and Business, Universitas Riau, Pekanbaru, Riau, Indonesia

Author Origin : Indonesia

Arika Fitriani, Faculty of Economics and Business, Universitas Riau, Pekanbaru, Riau, Indonesia

Author Origin : Indonesia

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How to Cite

Ariansyah, H., Syamsuri, A. R., & Fitriani, A. (2026). Explaining Civil Servant Performance In The Digital Government Era: The Roles of Digital Competence, Preventive Discipline and Work Motivation. International Journal of Science, Technology & Management, 7(5), 904–918. https://doi.org/10.46729/ijstm.v7i5.1495